by 
As the year draws to a close, it’s time to reflect on everything we’ve achieved in 2024 at doctorSIM—a year full of progress and new opportunities that have allowed us to grow and improve. At doctorSIM, this has been a year of big changes and enhancements designed with our users in mind.
We’ve focused on providing our users with more options tailored to their needs, expanding our range of services with practical and accessible solutions to make their lives easier. We also introduced new tools, such as our official app, which brings our top services together in one place. Additionally, we worked hard to improve every aspect of the user experience, from payment methods to customer service, ensuring that doctorSIM is now simpler, more flexible, and more helpful than ever.
Here’s a recap of the most important milestones that defined our year:
1. Gift Cards Are Here to Stay
This year, we took a big step forward by adding gift cards to our range of services. With this new feature, you can now quickly and securely purchase gift cards for your favorite brands.
Gift cards have become the perfect solution for last-minute presents and taking advantage of exclusive offers on digital platforms.
💳 Simple and secure process: Buy in seconds and receive your card instantly.
🎁 Options for everyone: Online shopping, streaming platforms, music, gaming, prepaid cards, cryptocurrency cards, travel, and more!
We’re thrilled with how well-received gift cards have been among our users, and we plan to add even more options in 2025.
2. We Launched Our App for Top-Up and Digital Gifts
Another major achievement this year was the launch of the doctorSIM app. With this app, accessing two of our most in-demand services—top-ups and gift cards—has never been easier.
📱 Everything at your fingertips: An intuitive interface for quick and seamless purchases.
⏱ Faster than ever: Perform transactions in record time, hassle-free.
The app is now available for Android and iOS. If you haven’t downloaded it yet, do it now and discover how easy it is to use doctorSIM from your phone! Of course, the app is free and always will be.
3. New Local Payment Methods
In 2024, we worked to make our services even more accessible by adding new local payment methods in multiple countries. We understand that every region has its own preferences, so we focused on offering solutions that make transactions smoother and more convenient for everyone.
🌍 Available methods: This year, we introduced options like MercadoPago, Pix in Brazil, OXXO in Mexico, PSE or Nequi in Colombia, Yape in Peru, and MODO or RapiPago in Argentina, among others.
💳 Guaranteed flexibility: Users now have the freedom to choose the payment method that best suits their needs. From local transfers to cash payments in physical stores, we’ve removed barriers to make the process simpler and more direct.
These changes have enabled more users to access our top-ups and gift cards quickly and effortlessly. For 2025, we aim to expand these options further, reach more countries, and introduce new solutions to make doctorSIM even more universal and accessible.
4. Enhanced Customer Support
This year, we focused on strengthening our connection with users and ensuring that their experience with doctorSIM is seamless, efficient, and responsive. We know how important it is to feel supported when questions or issues arise, so we went the extra mile to improve our tools and processes to meet individual needs.
💙 Personalized support: We strive to provide clear and fast solutions regardless of the complexity of the case. Each interaction with our team is designed to resolve questions effectively, ensuring users feel heard and understood.
👥 Expanded team: We grew our customer support team, adding professionals dedicated to resolving queries quickly and effectively. This expansion allows us to offer higher-quality service and be more available to our users.
Your satisfaction has been our top priority, and in 2024, we focused on turning every interaction into a positive experience. In 2025, we’re committed to improving even further with new tools and processes to elevate the quality of our support to the next level.
5. New Talent in Development and Marketing
This year, we also saw internal growth at doctorSIM, expanding our development and marketing teams by bringing in new talent to drive key projects and enhance the experience we deliver.
Development team: We added professionals who led critical technical improvements, such as the creation of our official app for top-ups and gift cards. Thanks to these additions, we’ve optimized processes and laid the foundation for further growth in 2025.
Marketing team: We strengthened the team with experts in digital communication. Their fresh perspectives enabled us to launch impactful campaigns, such as the introduction of gift cards and the app, while better connecting with our users.
These additions not only bolster our current capabilities but also prepare us to tackle new challenges with fresh ideas and innovative strategies.
2024 has been a pivotal year for doctorSIM, marked by significant achievements that bring us closer to our users. From the introduction of gift cards and the launch of our app to the addition of local payment methods and the strengthening of our teams, we’ve worked to deliver a more comprehensive, agile, and user-friendly experience.
None of this would have been possible without your trust and support. Thank you for joining us on this journey and being part of our growth.
In 2025, we’re committed to pushing ourselves even further, with more innovations, improvements, and services designed with you in mind. A year full of challenges and opportunities awaits us, and we’re ready to face them with you by our side.
Thank you for being part of this! 💙
