How to unlock Your T-Mobile/MetroPCS phone using the Device Unlock App

If you are looking to unlock your T-Mobile/MetroPCS phone using the Device Unlock App, you have come to the right place. doctorSIM can unlock your phone within a matter of hours!

Once unlocked, you can then use the phone on ANY GSM network in the world. You will be able to take advantage of special deals and promotions, as well as avoid extortionate roaming fees when travelling abroad.

First, check to make sure your phone can be unlocked using the Device Unlock App as not all phones can be unlocked using this method. Open the application on your phone and if you receive the following message “Not Eligible for Unlock” it means your phone can be unlocked via the Device Unlock App. If you see any other message, your phone cannot be unlocked in this way.

Second, once you have established that your phone can be unlocked using the Device Unlock App, follow the instructions below:

1. Install the T-Mobile/MetroPCS Device Unlock App on your phone.

2. Process your unlock request at doctorSIM. Select the make of your phone and then the T-Mobile or MetroPCS network, and finally click on Device Unlock App Service.

3. Once processed, you will receive an e-mail informing you that the phone’s IMEI number has been registered as unlocked on the T-Mobile server.

4. Insert your new SIM card.

5. Open the app and select the “Permanent Unlock” option to complete the process.

6. The following message will appear on screen: “Unlock Approved: Mobile device is permanently unlocked”.

7. Press “Restart Now” to begin using your phone on any other GSM network in the world.

If you require help during the unlock process, contact us 24/7 by telephone, e-mail or chat. We’ll be more than happy to assist you.

Below are the most common phone unlockings using the application:

For more information: Unlock phone with Device Unlock App


Unlock your phone! Save on your Wireless Bill! Reclaim Your Freedom! doctorSIM is an 8 year old company specialized in wireless freedoms solutions. We provide unlocking and saving solutions for individuals, SMEs, as well as large corporations with TEM requirements!

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